5

Recomiendo Rod’s Japanese Auto care! Thank you for your service! 😊😊 I’m a happy customer

5

I'm very happy with my experience at Rod's. For starters, I appreciate the thorough (complimentary) inspection they perform before any repair. While there might be some sticker shock at first, I like to know everything that could be done to improve the condition of my car. As we went down the list together, I was given helpful advice about what repairs needed to be prioritized, and why. We decided on what work was most needed and what fell within my budget. The day before my appointment, my ride fell through. I called Rod's to see if they had a loaner available, but explained it wasn't a big deal if not since it was short notice. Later that day I got a call saying the loaners were all booked, but they'd arranged a complimentary rental car for me! The work was finished on time and came in under the quoted estimate... no complaints there! My car is running great and feels fun to drive again. It's nice having the peace of mind that it's running smooth, and knowing that Rod's has my back if any issues arise with the work I had done. This shop might not be the very lowest bidder in town (I thought the pricing was fair regardless), but I believe you get what you pay for. The professionalism and willingness to go above and beyond for their customers says a lot about this shop. To Zach, Brittany, Jeffrey, and everyone else at Rod's- thanks, I'll be back!

5

I work for USPS and when I showed up to work one morning my truck was leaking fluids everywhere. Rod's came recommended to me from a fellow coworker. I gave them a call and they were able to get me in right away on their day off, I was extremely thankful and impressed. Zach was very helpful and informative. They show you pictures of all the work they do with thorough examinations. I would highly recommend them and found my new trust worthy shop.

5

I have been taking my vehicle to Rod’s Japanese Auto Care for just over three years and have always received amazing service and care. They have been kind and flexible, while at the same time keeping great time and efficiency with repairs. It always feels comfortable and like family when I pay them a visit. I know I will be taken care of as soon as I walk in the door!

5

They took care of my car quickly and I felt the price was very fair for the thorough inspection and labor. Highly recommend!

5

Excellent as usual. Zace walked us through every step. Thankyou again for your time and attention.

5

All star customer service. I have a relationship with Rod's Auto Care for many years now and they never disappoint. I trust what they say and the advice they give me. I really value when they break down the inspection report to tell me when something needs to be fixed now vs what can wait. In my latest car adventures, Zach has been extremely helpful in his connections and attention to detail with my Honda van repair!

1

Be careful doing business with this shop. I highly recommend knowing about cars and prices before taking your car here. They will try to get over on you and overcharge if you don’t know about cars. They’re dishonest and I caught them in a lie. They tried to charge my mom who knows nothing about cars $169 for a diagnostic when we knew it was the alternator. We were quoted $700 for a $70 alternator and $620 for labor... after questioning them in the price my brother called down to the shop to ask what she was being charged for and they hung up on him. He tried to call back a few times but they kept picking up and hanging up. Horrible way to treat customers trying to do business with you. We ended up going down the street and getting it done for $229 including labor. The owner actually messaged me on another review platform and called me a liar. She said we never went there.. which just shows what kind of establishment this is. No apology or asking us about our experience, accuse your customers of lying??

5

Know the owner through a group of automotive professionals where we all practice first class service and ethics for our customers. Highly recommended.

5

I hate resorting to having other people work on my cars, but with the pricing and quality of work at Rod’s, it has always been well worth it. Very thorough and very friendly folks all around.

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