Took my car in for a simple brake job, got a quote back for $1100 saying that calipers, rotors, and pads all needed replaced, on top of the $150 inspection... I let them know that the car was a temporary driver for me and that I didn’t want to dump a bunch of money into it, just wanted it to be drivable. They insisted that replacing everything was necessary & when I asked about cheaper options they were pushy. Took it to Les Schwab and they told me that I was getting swindled. They changed the pads and resurfaced 1 rotor for $280. There was also a leak in my fuel tank that I needed fixed, have contacted them 3 times after my $150 inspection trying to get a quote, each time “we’ll email that to you right away”. I have heard nothing back. Waste of $150. If your not looking to get upsold I would try one of the many other great shops in Bellingham.
Hey David, thank you for taking the time to write us out a review. When you dropped off your 1993 Toyota Corolla Wagon with 172K miles and took our loaner car you asked us to inspect the brakes stating that the brakes are making noise. Our technician immediately said that the brakes are making a loud grinding noise when applying the brakes. Here are his notes again: “Test drove vehicle, can hear loud grinding when applying brakes. Inspected brake fluid, 2% moisture content and full. Removed all four wheels. Left front inner and outer pads are down to metal. Right pads are at 1mm remaining. Due to age of vehicle and fact that pads are down to metal, recommend replacing front pads, rotors, and calipers. Removed rear drums, shoes and hardware look new, plenty of life left. Pulled back wheel cylinder boots, no fluid leaks. There is a fair bit of brake dust, recommend performing clean and adjust. Parking brake takes several clicks to engage, recommend adjusting parking brake cable.” Along with these notes there are photos of all of your brakes with the wheels off and the drums off. We insisted on doing the job right, which would be replacing the pads, rotors, and calipers. Just because this is a vehicle that is temporary for you to drive, does not mean that Rod’s will lower its standards, especially on a brake job. That rotor was not able to resurface after it had a metal brake pad grinding onto it. See this photo of the rotor. https://docs.autovitals.com/EIS-Archive/Images/648/cb212072-fb6e-45d3-80e3-53d052f5bd3e.jpg
- Rod's Japanese Auto Care