Better than expected. I've owned 3 Subarus and usually always go to a dealership. I tried rods out because they are close to my house and I had heard good things. I was not disappointed. They had my car done in day, and I had major work done. They had loner car for me to use, they were very professional, and accurate. Seeing the before and after photos of work they had done was very helpful and informative. They utilised all available warranies for the new parts and left me a very nice gift basket in my passenger seat upon getting my car back. Also they are very pet friendly. As odd as it may sound to some, but when I enter a business and am greeted by 2 furry faces it makes me feel at ease about what I'm walking into. Thank you rods for the great service, and I will return, even if it's just for an oil change.