I came to Rod's Japanese Auto as I felt my previous auto care company was lacking the "care" of customer service. The entire team did not disappoint and far exceeded my expectations. Without hesitation they offered to provide me transportation to/from my workplace and in no way made me feel like I was burdening them by asking for such. I love that I was able to view my vehicle inspection electronically before discussing next steps with them, and that they were helpfully willing to work with me in prioritizing service needs within my budget and plan for future service. The cherry on top was the basket of local goodies left in my car, and the two friendly shop cats! I highly recommend the exceptional auto AND customer care of this establishment.
Alycia, Thank you so much for your kind words, we appreciate them so much!! We hope you have a great weekend! & Thank you for bringing your Honda Civic in!
- Rod's Japanese Auto Care