My 2005 Prius emergency triangle started visually yelling at me a few weeks back and I didn't know what it could be. The folks at Autozone let me know my hybrid battery needed replacing. After a few estimates from a few places, it started to sound like a $3000 job. Luckily, I found Rod's Japanese Auto Repair before I stopped calling around. I spoke with Jeffery -- he told they had a process to fix my existing battery for half the cost AND with a warranty so I made an appointment for the next day. First of all, the shop itself was really nice! I got some remote work done on a comfy couch while I waited, though I was offered a ride. There was a great kids area (with tons of toys, books and a few giant stuffed animals). Best of all, everyone was really kind and easy to talk to. Hell, even the coffee was good. :) After a long and detailed diagnostic (with photos that were emailed to me of my embarrassingly gross filters -- I may not be great at upkeep), I agreed to the big fix on the battery and went home in a complimentary rental car. When I picked up my car today, my bill was $100 less than what was estimated -- and they'd left me a nice gift basket of goodies and coupons for the shop in my passenger seat. The car runs so great and everyone was, again, so genuinely kind -- it was the best car fixing experience I've ever had. I highly recommend @rodsjapaneseautocare -- they saved me $1600 overall and were absolutely lovely while doing it.
Thank you so much Sarah for your kind words! I am so glad we were able to save you some money by Reconditioning your hybrid battery on yourr 2005 Toyota Prius. Than you for trusting in Rods team! I will be sure to share your review with the whole team! :) - Brittany
- Rod's Japanese Auto Care