5

Friendly and honest staff, great experience

5

Im A little late on this review but I wanted to say a big thank you back in December on the 14th I took my car into Rod's because my alignment was really bad it felt really unsafe to drive I also was having issues with my breaks but only had enough to fix my alignment and I had to go to Seattle twice that week. When they told me my breaks were worse then I thought I also had muiltiple leaks in my break lines and my Master Cylinder was going out I defently did not have the money for that. I became really upset and was crying I was calling around to people that I knew too see if I could get help but due to the hoildays no one could help. Well once the alignment was done they gave me the news that they fixed my right frount break and they said they asked the mechanic if they could fix it on the house becasue they did not want me to drive with a unsafe car not only putting myself in danger but others on the road in danger. so when I went to go pay they said the mechanic fixed my break free of charge. I couldnt Thank them enough! what a way to be in the Christmas spirit. Once again Thank You!!!

5

As an overall review I highly recommend Rod's Japanese Auto Care. The are more than helpful and make the whole process smooth and stress free. I have not had any hard at all with making the decision to stay loyal to this local family business.

5

Always happy!!! And again, and again.... And today they washed all my dog nose prints off my windows without having to be asked!!! How nice is that!?!

Jen, You're awesome! Super glad you found us! :):)

- Rod's Japanese Auto Care
5

The absolute best quality of service for automotive care. I highly recommend to anyone with a car.

Hey Chaz, thank you for your review! Awesome customers like you is why we are here! :)

- Rod's Japanese Auto Care
5

I've always had a good experience at Rod's. They tell you how it is and do solid work. Not to mention the coffee and friendly cats while you wait, and the awesome gift baskets.

Jake, Thank you for the review! Really appreciate you and your business, have a great day:)

- Rod's Japanese Auto Care
5

1st Visit - Customer service is top notch here. Greeted at the shop with a handshake and was sent pictures and explanations of work along the way. The crew made sure to double down and get the work performed for me to pick up my truck at the end of the day. They even noticed that the car that dropped me off at the shop had a burnt out tail light and replaced it on the spot, no charge! Highly recommend these guys. 2nd Visit - Came back to give a another review after visiting this shop for the second time. Customer service is still in the upper echelon. They came and picked me up to bring me back to the shop when our truck was ready!

Hey Will, thank you so much for your kind review! Super happy to hear about your great experience with Logan, have a great rest of your day!

- Rod's Japanese Auto Care
5

Just moved from Denver to Washington and had car trouble on the way in. Rob's accommodated my right away, fixed my car within the day, and connected me with another mechanic in my immediate area to follow up with. Very satisfied!

5

Thank you for responding and scheduling our oil change so promptly...and for such professional, quick and thorough service!

5

Brittany and Logan were so helpful and took care of me and my car with kindness and professionalism. I love the use of the photos so you can see what your specific issue is. I commute very long distances and they made it so easy and worked with my timeframe. I am a repeat customer and will come back here for work inthe future. They are simply the best! I highly recommend Rod's Japanese Auto Care to everyone- no matter how small or big your auto issue is. They'll take care of it.

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